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Directions:

Role in Conflict Management

As a nurse leader or manager, you are responsible for conflict management.

First Post

Describe how you would handle a conflict between two nurses on the unit. Include how you would meet with each nurse and how you will document the situation. Is there anyone else you would ask for assistance and how you would identify if the conflict has been resolved or you need to escalate to your supervisor.

Reply Post

Respond to at least one of your peers. Expand on your peer’s idea